Please read the following:
By using this website impactsports.uk and purchasing products or services on it, you agree to abide by these Terms & Conditions.
By using this website and placing an order at CiiTECH LTD. Ltd you certify that you are at least 18 years of age. This website, with all its contents, is intended solely for consenting adults.
GOVERNING LAW
These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the United Kingdom.
PAYMENT
If paying by credit or debit card we process payment once we have shipped the product. When paying by credit card we use 3D secure which is mandatory on all transactions via our merchant services provider Fibonatix or Viva Wallet.
The warranty period is 12 months from shipping or until the “best before” date is reached, if this is within the 12 month period.
SHIPPING
We aim to dispatch all orders received by 4pm the same day Monday to Friday. Subject to items being in stock.
Once an order has been dispatched you may return the goods within 30 days of receipt. Products must be unused, unopened with any seals intact. If an item has been used/opened we cannot accept a return due to potential contamination of the product.
If two or more orders are placed by any one customer to the same delivery address they may be grouped together and sent as one package.
To cancel or return goods please contact us via email quoting your order number.
INTERNATIONAL SHIPPING
All international deliveries are dispatched via Royal Mail International. The appropriate charges are applied at checkout for your selected delivery service and country.
International shipping outside of the UK: All orders being shipped outside of the UK will not have UK VAT applied to the order value and will be subject to your local VAT.
By placing an order at www.impactsports.uk you accept all responsibilities regarding the legality of the products that will be shipped to you.
We cannot provide any information on the legal status of a product in any other country. You accept the responsibility to inform yourself about your local laws, import and custom regulations before ordering and you certify that the import to your country of the products ordered is legal. By placing an order at impactsports.uk you accept all responsibilities regarding the legality of the products that will be shipped to you. We take no responsibility for products that are seized or carry additional taxes.
LIABILITY
CiiTECH LTD makes no claim that the information and products on the website are available, appropriate or legal outside the United Kingdom. All information provided by CiiTECH LTD, through this website, links to or from other websites or by its employees over the phone, email or any other transmission is purely for educational and informational purposes. This should never be interpreted as a recommendation to undertake a specific action. Using the information for illegal activities is at your own risk. CiiTECH LTD does not guarantee that any information on this website or supplied printed material is up-to-date or accurate.
You’re taking full liability for personal injury, damages, punitive measures, lost profit or revenues, loss of use of product or equipment and any loss of property that may result from the purchase, use or misuse of any product from Impact, CiiTECH LTD, its owners, agents and employees cannot be held responsible for the actions of its customers.
Our products do not have any medical value. Our products may not be used as a medicine or as a replacement for medicines.
All graphics on this site are for illustration purposes only. We reserve the right to change branding / packaging without notice. All illustrations, pictures, design, text and logos on this website are copyrighted. Any commercial use of any of these contents is strictly prohibited without the written permission of CiiTECH LTD
RETURNS
Once an order has been dispatched you may return the goods within 30 days of receipt. Goods must be unopened with seals in tact. If an item has been used/opened we cannot accept a return due to potential denaturing of the product.
To return goods please contact us via email quoting your order number.
WARRANTY
Please refer to ‘best before’ dates on product packaging to determine product life. Our tincture products usually have a 2 year shelf life while oil based will carry a minimum of 12 months from production.
OPERATIONAL ADDRESS:
This website is owned and operated by Ciitech LTD. C/O Ince Gd Corporate Services Limited, Aldgate Tower, 2 Leman Street, London, United Kingdom, E1 8QN
RETURNS & REFUNDS:
Once an order has been dispatched you may return the goods within 30 days of receipt. Goods must be unopened with seals in tact. If an item has been used/opened we cannot accept a return due to potential denaturing of the product. Once received a refund will be issued within 5 UK business days.
All returns must be sent via tracked & signed delivery to the below address. Please ensure you include your name and order number. Once sent kindly email the tracking number to [email protected].
Return address:
Ciitech LTD., Rapid Fulfillment Services
C/O Huxloe Logistics
3 Henson Way
Kettering
NN16 8PX
Contact customer support:
email: [email protected]